Shipping & Delivery [Review Complete]


Hong Kong: Free shipping + 1 day delivery on all online orders.

International: We ship to select countries at the following flat rates:



Region Shipping Fee (HKD) Estimated Delivery
Asia Pacific (Singapore, Malaysia, Japan, South Korea, Thailand, Philippines, Taiwan, Macao, China) HK$60 7–14 working days
Major Markets (USA, UK, Australia, Canada, UAE, India, New Zealand, Europe) HK$120 7–14 working days
Rest of World  HK$180 7–14 working days

 

Shipping rates are shown at checkout and vary by destination. If your country isn't listed, please email us at hello@mulamarga.com and we'll do our best to accommodate you.

 


Duties, taxes & import fees

For orders shipped outside Hong Kong, duties, VAT/GST, and any customs clearance or courier handling fees are not included in your order total. If your country charges import fees, the courier or local customs office may request payment before delivery or upon delivery.

 


Delivery times

Estimated delivery times are shown at checkout and may vary due to customs processing. During launches and peak seasons, delivery may take longer.

 


Order processing

Orders are typically processed within 1–3 business days (excluding weekends and public holidays). Once your order ships, you'll receive a tracking link by email.

 


Address accuracy

Please double-check your shipping address (including apartment/unit number and postal code). If a parcel is returned to us due to an incomplete or incorrect address, we can reship it, but additional shipping charges may apply.

 


Contact us

Questions? Email us at: hello@mulamarga.com